Our Policies and Terms

Check-In Time
3:00 PM

Check-Out Time
12:00 PM

Reservation Policy
KGB, Living Social, and Groupon deals may not be booked online as they apply only to limited rooms, and this may not be readily apparent on the inn's website.

Weekday "deals" are usually available, but weekend "deals" can only be used at the last minute, if at all. Please call the inn to make your reservations, don't attempt to make them online.

Payment

Fiscal responsibility has come to the hotel world as many try to move away from being totally credit card-based businesses. We now use them to guarantee reservations, and you can certainly use them to settle bills on checkout, but if so a 4% non-cash adjustment will be applied to your total. Avoid this adjustment by using cash, checks, Zelle, Venmo, and money orders.

Minimum Stay
A two-night minimum stay is required most weekends. Weekends begin on Friday and end on Sunday (except for 3-day holiday periods such as Thanksgiving, Memorial Day, Labor Day, and July 4, when weekend rates apply to all three nights and a 3-night minimum may be required). On normal weekends, Friday stays must be combined with a Thursday or Saturday; Saturday must be combined with either a Friday or a Sunday. Occasionally we can do one-night weekend stays but this can't be booked online; call us to make arrangements.

Location
Please note that with the exception of the Bandera Hideaway, the inn is in the middle of a bustling small town, not out in the country.

Rates
Rates quoted are for weekdays (less expensive) and for the weekend (more expensive). Add applicable tax, typically 15%. 50% deposit or credit card due to reservation.

Pets & Children
Pets and small children should always be discussed with us in advance as the inn may not be appropriate for your needs or theirs. All pets are subject to a $50 nonrefundable pet fee.

Occupancy
All room rates are double occupancy and include full breakfast. Additional persons in room: $10-15. Weekly, corporate and weekday single rates are available.

Cancellation Policy
To avoid being charged, please cancel well in advance of the following deadlines: 48 hours prior to scheduled weekday arrival; 1 week prior to scheduled weekend arrival (on holidays, this may include Thursday or Sunday as well as Friday and Saturday. Please confirm at time of reservation); 3 weeks prior to any group reservation or package event such as murder mysteries, weddings, or other special events.

Bandera Riverside Hideaway cancellation policies vary with the season but can be as long as a month in advance. Please discuss this when booking so you won't be surprised.

No Smoking
Smoking is allowed on porches and in gardens, but not inside buildings.

Please direct inquiries and reservations to 1-888-396-3739 or email us at info@CrystalRiverInn.com.